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Privacy Policy


Webster Civil & Excavation Pty Ltd
ABN: 74 653 738 160
Effective Date: 21st September 2021

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At Webster Civil & Excavation Pty Ltd ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

1. What Personal Information We Collect

We only collect personal information that is reasonably necessary to provide you with our services. This typically includes:

  • Your name

  • Contact details (such as your phone number and email address)

  • Details about your project or enquiry

 

2. How We Collect Personal Information

  • We collect personal information directly from you when you submit an enquiry through our website’s contact form.

  • When you contact us directly by email or phone to request a quote or ask about our services.

 

3. Why We Collect Your Information

We collect and use your personal information to:

  • Respond to your enquiry

  • Provide a quote or further information about our services

  • Communicate with you

  • Pass your information on to a trusted subcontractor or industry contact, if we believe they are better suited to quote or take on the job, especially in cases where the scope of work exceeds our capacity.

  • In some cases, we may receive a referral fee or commission from the subcontractor for referring the job. This helps us maintain strong industry relationships while ensuring you still receive the support you need. We only refer jobs to reputable contractors we trust to deliver quality outcomes.

We will not sell or rent your personal information to third parties.

 

4. How We Store and Protect Your Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access or disclosure. Information submitted via our website is stored securely and accessed only by authorised personnel.

 

5. Disclosure of Personal Information

We may disclose your information to third parties such as subcontractors or service providers where:

  • It is necessary to respond to your enquiry or provide a quote

  • We believe they are better positioned to carry out the requested work

  • We may receive a referral benefit or commission

  • We are legally required to do so

 

6. Access and Correction

You can request access to or correction of your personal information by contacting us using the details below.

 

7. Website and Cookies

Our website may use cookies to enhance user experience. These do not identify you personally.

 

8. Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us:

Webster Civil & Excavation Pty Ltd
Email: info@webstercivil.com
Phone: 0493 143 841
Website: www.webstercivil.com.au

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If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

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